Improving demand management in water utilities cities of Bukhara and Samarkand


  1. The main issues and problems in relation to the Company, suppliers and consumers of water and sewerage services, as well as other stakeholders.
  2. Priority areas for improving the management of water utilities, the formation of property management by local authorities system, the formation of indicative planning and the use of benchmarking
  3. Involvement of stakeholders in defining the main directions of water utility operations, enhancing the role of local authorities and PHOCs in improving the quality of services, the involvement of the non-governmental organizations, strengthening the supervision of a timely response to customer complaints, and eliminating.
  4. The tariff policy, the establishment of tariff Commission of the number of deputies, representatives of executive authorities, local government customers, service providers and other interested parties, of issues and powers of the Commission
  5. Accounting for customers and providing them with individual water meters, improving the reliability of the account of customers and the volume of services, the completion of the installation of individual water meters and water meters at water treatment facilities
  6. Improvement of water utilities, enhancement of the role of business planning, rules and regulations in determining the cost of production and costs.
  7. Conclusions and Recommendations on organizational and technical activities to improve demand management by water Utilities cities of Bukhara and Samarkand.

Prepared brochures:

  1. Overview of relations in the sphere of water supply and sewerage systems in the OECD countries
  2. Overview of relations in the sphere of water supply and sewerage systems in the CIS countries
  3. Approaches to the formation of tariffs in the OECD and CIS countries
  4. Roadmap improving demand management to improve water utilities cities of Bukhara and Samarkand